Charlotte Radiology Goes Mobile and Triples Patient Self-Scheduled Appointments

Rapid adoption of the new self-service option dramatically improves utilization as well as patient experience

Watch this informative 30-minute webinar on demand to learn how your organization can offer a welcoming digital front door to consumers for self-scheduling while optimizing the underlying patient access and revenue cycle processes. In this session, Kristen Murray, Assistant Director of Marketing, Breast Services, and Tai Mercer, Assistant Director of Operations, Breast Services, discussed Charlotte Radiology’s launch of mobile patient self-scheduling from two equally important perspectives: 1) Consumer acquisition and patient compliance; and 2) Resource optimization and operational efficiency.